Here we go again. The start of a shiny new year.
I’m sure you have much to accomplish in your marketing plans for 2016. There are probably products to be launched, campaigns to be designed, competitors to challenge, and customers to win. Before you dive in, consider this question: Do you know what success looks like and will you know it when you get there?
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One of the toughest jobs a successful marketer faces is driving a culture of customer-focus inside their organization. During