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Insights Blog

EMM Group regularly publishes content on issues that affect today’s marketers and business leaders.

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Sat Duggal

Recent Posts

10 Reasons for Apple's Success

July 24, 2012 / by Sat Duggal

This article discusses Why Apple Is a Great Marketer and provides 10 reasons for Apple’s success.

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Keywords: Custom Marketing Framework

Customer Experience Design

Trends and Trajectories that Matter for Marketers

December 16, 2010 / by Sat Duggal

After a rocky 2010 dominated by the Great Recession, we're gearing up for big things in 2011. EMM Group has identified seven developments that we believe will have a significant impact on how companies, clients, and customers interact over the new year.

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Keywords: Customer Experience Design

Market and Data Analysis

Sluggish Growth Continues. You Need a Plan.

August 19, 2010 / by Sat Duggal

The Wall Street Journal reports July retail sales grew, but those gains were made primarily by the automative sector and gas. Inflation remained very low; in fact prices rose primarily because of higher energy prices. Pure retailers and merchants continue to struggle.

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Keywords: Market and Data Analysis

Go-To-Market

Share of Which Market?

July 29, 2010 / by Sat Duggal

In our quest for organic growth, we can often be our own worst enemy. In the development of a win share strategy one of the most obvious, critical but often neglected question is – what market are we trying to get an additional share of? When marketers or executives are asked this question their response is usually formed on the basis of their product or service category i.e. we are in the credit card market, the market for inventory finance or the market for car audio systems. Sometimes this is even taken to the next level by adding entry-level, mid-range, premium and super-premium labels before the product/service category.

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Keywords: Go-To-Market

Seen This Movie Before?

July 09, 2010 / by Sat Duggal

It’s amazing to me how the same thoughts and concepts seem to circle through the management world over and over again. Take innovation. There is so much buzz and hype about how innovation is the panacea of any company’s growth problems. If only every company could start behaving like Apple.

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Keywords: Customer Experience Design, Market and Data Analysis

Go-To-Market

Pausing to Remember C.K. Prahalad, Innovator in Marketing Management

April 30, 2010 / by Sat Duggal

Coimbatore Krishnarao Prahalad, a leader in marketing management principles, died on April 16, 2010 of a previously undiagnosed lung illness at age 68. In his book The Fortune at the Bottom of the Pyramid, Prahalad cast the world's roughly two billion impoverished citizens not as lacking any purchasing power, but as a customer segment with unique needs for value and price. Segmentation is a foundational step in the Organic Growth Framework, and many companies followed Prahalad's guidance successfully to enter emerging markets. In one case he consulted with a global brand to produce small, individual packets of shampoo.

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Keywords: Go-To-Market

Breaking the Mold at IBM

March 09, 2010 / by Sat Duggal

"The most creative individuals, teams and organizations are extremely disciplined. But it is a special kind of discipline—one that unlashes creativity in the service of developing important innovations." - Curt Carlson, founder of the Carlson Companies.

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Keywords: Custom Marketing Framework

Defining a Marketing Capability

October 12, 2009 / by Sat Duggal

Most companies have some sales or marketing capability improvement project running every year. Many of these projects however fail to achieve their desired objectives. Processes are created but not used. Dashboards are published but not leveraged. Training is imparted but does not substantially change organizational behavior. Our experience and analysis of such projects reveals that there are primarily two reasons for these projects falling short of their desired goals. (a) Many of these projects do not approach the capability development from a holistic perspective and (b) the capability development model applied is generic and not sensitive to the differences between demand generation activities and other parts of the organization.

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Keywords: Custom Marketing Framework, Customer Experience Design

Go-To-Market, Customer Segmentation

The Quest for Market Share – At Any Cost

September 25, 2009 / by Sat Duggal

Gaining market share is often top-of-mind for many executives. It is a simple metric to understand and visualize, it is usually tracked on an industry-basis and it usually communicates a sense of achievement when the share numbers are looking good. However exclusive focus on market share can also mask numbers that really count – profitability or long-term brand health. In today’s economic environment, many companies are lured into cutting prices to gain market share. The article in the WSJon H-P’s latest moves is an illustrative example.

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Keywords: Go-To-Market, Customer Segmentation

Custom Marketing Framework

The Five Principles of Great Advertising

August 19, 2009 / by Sat Duggal

Here are five principles for developing great advertising. While they are not meant to be a comprehensive list of everything you need to do to produce great advertising, doing these elements correctly can help you to a large extent in producing tremendously successful advertising.

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Keywords: Custom Marketing Framework