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Team Capability Building

Visa’s Ben Sharp Talks Marketing Skills Development and Sales Enablement (Part 2)

June 07, 2016 / by EMM Group

We recently had the chance to sit down with Ben Sharp, of Visa’s Digital Transformation team, to discuss his passion for marketing. In the previous post, Ben discussed the skills marketers are lacking in today’s business environment, where marketers should focus when it comes to developing their own marketers, and what Visa does to develop those skills. This is the second part of a two-part series.

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Keywords: Team Capability Building

Are You Prepared to Start Your 2017 Annual Marketing Plan?

May 17, 2016 / by Sat Duggal

That may seem an odd question for the middle of May, but it’s definitely an important one to answer.  And it’s not just a matter of getting this vital task “out of the way.”

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Keywords: Team Capability Building, annual planning

3 Ways to Enhance Your Value Proposition

April 27, 2016 / by Sat Duggal

We regularly help our clients develop value propositions for their brands and products. Simply stated, a value proposition is a promise that articulates why a customer should buy from you. But, as any seasoned marketer will tell you, there’s nothing simple about it.

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Keywords: Value Based Pricing, Team Capability Building

Team Capability Building

The Role of the Journey Map in Customer Experience – Part Three

February 24, 2016 / by Brenna Neal

This is the third in a 3-part blog series covering the role of the customer decision journey map in designing the optimal customer experience and how modern companies can stay on top of this dynamic and vital tool for marketing excellence. Part 1 can be read here and Part 2 is here.

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Keywords: Team Capability Building

Team Capability Building

Why is Change Management Vital to Commercial Excellence?

January 26, 2016 / by EMM Group

Change management is one of the most important factors in nearly every strategic marketing consultation we undertake, yet it is often the least valued by the client. We know this because if there’s a budget or resource crunch after the program has begun – change management is always the part that gets de-emphasized.

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Keywords: Team Capability Building

Team Capability Building

A Marketer's New Year's Resolution - Resist Internal Focus

January 12, 2016 / by Rajat Kapur

Customer_Focus.jpgOne of the toughest jobs a successful marketer faces is driving a culture of customer-focus inside their organization. During periods of change - such as internal re-orgs, mergers, acquisitions, or similar turmoil - this challenge can be amplified.  The calendar has hit January; many of our clients face higher than normal organizational chaos, so a call for added focus may be more appropriate than ever.

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Keywords: Team Capability Building

Is 2016 the Year Marketing Gets a Seat at the Adult Table?

January 05, 2016 / by EMM Group

Do you remember what it was like when you were a little kid going to a family dinner for a special occasion? All the adults got to sit around the big dining room table talking, laughing, and clinking glasses while you and a couple of your cousins were stuck at “the kiddie table.”

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Keywords: Go-To-Market, Team Capability Building

It's Time to Think About Planning for Marketing Success in 2016

November 17, 2015 / by EMM Group

As 2015 draws to a close, every forward-thinking business is already focusing on planning ahead for 2016 and ensuring that next year's marketing efforts are even more effective and profitable than this year's.

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Keywords: Custom Marketing Framework, Team Capability Building

How Often Are You Delivering On Your Brand Promise?

May 28, 2015 / by EMM Group

Two weeks ago, we discussed the basics of defining and delivering on your brand promise.  To delve a bit deeper into that subject, let’s focus on consistency.  How often are you delivering on that promise?

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Keywords: Custom Marketing Framework, Team Capability Building