Before you chase a low-cost services option … do you have the complete view?
Today’s equipment service provider should offer not only maintenance but also a path for achieving maximum value from increasingly interconnected hospital systems and devices.
Whether in a developed country such as the United States where consumers are demanding an enhanced experience from their hospital, or an emerging market such as India or China where the population’s access to advanced healthcare options is accelerating, every organization relies on a complex array of equipment to perform tests and serve patients. Yet, average industry utilization for equipment hovers at less than 50 percent—meaning that these expensive machines are being used at less than half of their real capacity.
Hospitals could be doing twice as many scans on some devices, investing less for others, unblocking downtime-related scheduling delays, and increasing patient satisfaction with the timeliness and quality of care.
