Key Team Members

Ralph

Ralph Cummins

Ralph engages with clients at the most senior levels, supporting long term strategies that will drive marketing effectiveness through the application of best practices in support of your objectives. Ralph has rejoined EMM Group after a short break during which time he honed his Customer Experience skills. Ralph is in Richmond, VA.

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Brenna Neal

Brenna leads our most complex projects for global organizations focusing on maximizing your market understanding to ensure your success.  Her expertise includes all aspects of go to market best practices.  She is a Minnesota native, graduate of Booth School of Business, past BCG Consultant, and lives in Denver.  

Betsy

Betsy Farner

Betsy has been with EMM Group since its founding. She engages directly with clients on financial and contractual issues and works in the background to ensure proper staffing and tools so your project results exceed expectations. She is a Blue Devil and Wolverine and is based in Kalamazoo, MI. 

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Leigh Hensley

Leigh leads EMM Group's voice of the customer development efforts. She is an expert in ensuring that we connect with the correct customers and markets so that you get the unbiased insights you need. Originally from west Texas, Leigh is a graduate of Texas State University. She is now based in Cincinnati.

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Matt Sullivan

Matt brings sophisticated analysis and deep market research knowledge to our most complex quantitative initiatives to inform insights. While a true data geek, Matt's easy and fun demeanor make the language of science look easy.  He is a graduate of Harvard and is based in Seattle.

Jennifer

Jennifer Cooper

Jennifer is an expert at translating data into action for voice of the customer, segmentation and go-to-market strategies.  She joined the team in 2017 for several global quantitative and qualitative studies. Jennifer is based in Denver. 

Rand

Rand Mendez

Rand is a member of the EMM team through our affiliation with ISBM.  Having been a client at DuPont, Rand is very familiar with the impact our best practices have had on our clients' outcomes.  Rand is in Wilmington, DE. 

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Perry Drosos

Perry’s longstanding partnership with EMM Group continues through our affiliation with Sagient Consulting. With many years of marketing and strategy experience, Perry has exceptional capabilities to develop innovative solutions for diverse business and marketing challenges.

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Jon Bourke

Through our affiliation with Encompass Digital, Jon Bourke brings proven executive leader abilities to drive transformation and grow business and revenue through product and market innovation powered by new data and tech powered capabilities.